Quality Management System
Agency implemented and certified the Quality Management System according to requirements of ISO 9001. System ensures that services provided by Regional Development Agency are performed at a high level and ensures the continuous improvement.


Quality Policy
During implementation of Quality Management System, Regional Development Agency elaborated the Quality Policy, describing tasks to achieve foreseen results. Policy includes also a declaration of Board concerning the application of the requirements of the standard and the continuous improvement of the quality system.

Polityka jakości

Code of Ethics
In 2005 Regional Development Agency adopted Code of Ethics – a set of values and principles that employees in the Agency follow. It describes duties to act in accordance with accepted standards, demonstrating a particular level of diligence, integrity, conscientiousness and professionalism.

Kodeks postepowania etycznego