Regional Development Agency Bielsko-Biała is a member of National System of Services for Small and Medium Enterprises (KSU), which brings together non-profit organizations providing general advisory, pro-innovative advisory, training and informational services to entrepreneurs and individuals undertaking economic activity.
The main aim of National System of Services is to support and promote the entrepreneurship in Poland. Agency in cooperation with Polish Agency for Enterprise Development in the frame of KSU operates according to Service Standards, so that the customer can be sure that he receives the highest quality service.
The scope of support provided in the frame of KSU is wide and covers topics such as: financial management, energy management, implementation of innovative solutions, marketing, solutions in the field of new technologies and measures towards environmental protection.

In the frame of KSU Regional Development Agency provides following services:
- informational services:
• providing information on administrative and legal aspects of starting and running a business,
• providing information on available sources of state support and other sources of funding,
• providing information on terms and conditions for applying for public support.

- general advisory services:
• specialized advisory services in meeting the formal and legal requirements related to business, marketing, organization and finance
• basic advisory services for start-ups

- pro-innovative advisory services:
• implementation of technological audit
• implementation of technology transfer process

- training services
• in the field of marketing, finance and management
• for start-ups
• branch trainings
• training tailored to customer's needs
Detailed information on the activities carried out by KSU centres, their role in the implementation of aid programs and the principles of implementation of particular projects can be found on: ksu.parp.gov.pl. Web page contains also information on operation of the network and interesting initiatives undertaken by members of the KSU.